Privacy Policy

Information we collect

When you submit our estimate or contact form, we collect the information you provide: your name, phone number, email address, the service you need, and any details you add. Some forms also record the page you submitted from and your city so we can route your request.

When you call us, we collect the phone number you call from and any information you share on the call.

When you visit the site, our hosting provider and analytics tools may automatically collect standard technical data such as your IP address, browser type, device, and the pages you view.

How we use your information

We use your information to respond to your request, provide an estimate, schedule and perform locksmith service, follow up about your job, and keep records of the work we do. We may also use it to improve the site and our service.

Text messages (SMS)

If you opt in on our form, you agree to receive SMS updates about your service request. Message and data rates may apply. Message frequency varies. You can reply STOP at any time to opt out, or HELP for help. Opting in to SMS is not a condition of any purchase.

How we share information

We do not sell your personal information. We share it only with service providers that help us run our business, such as our email delivery provider and our website hosting and data storage provider, and only so they can perform services for us. We may also disclose information if required by law or to protect our rights.

Cookies and analytics

The site may use cookies and similar technologies, including website analytics, to understand how visitors use the site. You can control cookies through your browser settings. Disabling cookies may affect some features.

Data retention and security

We keep your information for as long as needed to provide service, meet legal and record-keeping requirements, and resolve disputes. We use reasonable measures to protect your information, though no method of transmission or storage is completely secure.

Your privacy rights

Depending on where you live, you may have rights to access, correct, or delete the personal information we hold about you, and to opt out of certain uses. California residents may have additional rights under California privacy law. To make a request, contact us using the details below and we will respond as required by applicable law.

Children's privacy

Our services and this site are intended for adults. We do not knowingly collect personal information from children under 13.

Changes to this policy

We may update this policy from time to time. When we do, we will change the date at the top of this page.

Contact us

Questions about this policy? Call (760) 625-0955, email info@locksaroundtheclockinc.com, or write to us at 77682 Country Club Dr Ste B2, Palm Desert, CA 92211.